Frequently Asked Questions
Q: How do I order?
A: Simply click on your desired item, add it to your shopping cart and once you are ready, you can proceed to your shopping cart for check out. Please ensure that all information is correct before confirming your purchase.
Q: How do I pay for my order?
A: We accept payment via ATM / Inter – bank transfer to OCBC Savings 528-5099-643. Please email firstname.lastname@example.org with payment update. You can also make payment via Paypal.
Q: I have a coupon code, how can I use it in paying for my orders?
A: Simply key in the coupon code at the field Coupon Code then proceed to check out.
Q: Can I amend or cancel my Order after confirming it?
A: Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. Please be 100% sure that you are confirming the purchase to be fair to all customers.
Q: What are the shipping charges?
A: Orders above S$150.00 will be delivered free of charge. A flat S$5.00 delivery fee will be charged for orders less than S$150.00.
Q: How do I know if my order has been shipped out?
A: We will update you your order status via your mobile phone number when payment is made.
Q: How do I know if the products I purchased are authentic?
A: All our products are from reliable source and hence, authenticity is guaranteed. We offer 30 days money back guarantee.